Frequently Asked Questions

What type of store is Oneoff?

We're the off-price retailer for the sustainable fashion industry.

You can think of us as "TJ Maxx for sustainable brands" that's my one-liner at parties.

What is "off-price" retail?

Off-price means that we are partnering with brands to sell their excess inventory at a lower price. For Oneoff and our partners, this model allows these smaller sustainable brands to make sure they aren't contributing to clothing waste while also getting amazing clothing into beautiful hands like yours.

Oneoff? One-off? OneOff?

It's Oneoff, not one-off. As a grammar nerd, trust me I know, but it's for ~the vibe~

The name Oneoff came from the idea that no matter what quantity or size a brand has leftover, we'll take it and make sure it ends up in good hands.

I missed an item, will it restock?

We purchase our garments from our partners when they have limited stock leftover, so it's unlikely we'll restock it. If you're looking for something in particular, feel free to reach out and we'll see if we can track it down for you!

You don't have my size, will it restock?

Because we work with leftover and excess stock, our stock are irregular. Sometimes we have full size ranges in items, but recommend filtering by size to avoid disappointment!

Where are you based?

Oneoff HQ is in Brooklyn, NY! But we ship everywhere.

Do you ship internationally?

Yes! We now offer international shipping and rates are shown at checkout.

Do you sell secondhand clothing?

We don't! Everything is brand new with tags and unworn.

Can you partner with X brand?

We'd love to check them out! Send us the name of the brand via DM or email and we will check them out!

Is your packaging sustainable?

You know it. We are proud members of NoIssue's Eco Packaging Alliance.  That little note inside? It was written on 100% recycled paper. We use NoIssue compostable and recycled mailers to ship your package. 

Details matter to us, which is why our logoed stickers are plastic-free and made from acid-free paper.

We use EcoEnclose recycled and biodegradable tissue paper to wrap your order.

Can I be featured on Oneoff's IG?

Our favorite question. Tag, tag, tag! Or send us your pics and videos via Instagram DM. We can't wait to see how you rock your Oneoff!

Do you work with influencers?

Yes we do! Please email kiley@shoponeoff.co with your information to discuss a partnership!

Are you hiring?

For now, Oneoff is a one-woman show! If you're looking to collaborate, send us an email or slide into our DMs!